Become a love brand. Personalise your Customer Relations.
An all-in-one platform with expert support to engage your customers and simplify your Customer Services and Marketing teams’ daily work load.
Une plateforme all in one pour engager vos clients et faciliter le quotidien de vos équipes Service Client et Marketing.
Make your customers fall in love with your brand
The future belongs to love brands, those that exist and those to become. We help them personalise customer relationship and provide a special touch to make them stand out.
Create more value with your Customer Relations
Each customer is a puzzle for your teams to solve. Piece together their profile in a blink!
Centralise
Multi-channel platform
Data collection
Customer knowledge in one place
Process
Personalised contextualised enquiry management
Adapted to suit your business needs
Collaborative platform
Automated tasks
Engage
Customer satisfaction analysis
Understanding customer expectations
Anticipating customer behaviour
New opportunities for growth
Over 350 love brands use our solution
At any project stage, whether it be during the run phase, implementation, or production, we will always have someone at our side (...) to guide us, to reassure us.
Arnaud Auberger
France Customer Service Manager, Match-Meetic Group
An ambitious customer relationship project with an omnichannel platform for the European market leader.
Fnac Darty x easiware
Directly plugged to our DMP, easiware enables us to bring together and reconciliate our clients' online and offline activities, all the while helping us with their segmentation.
Jonathan Attali
Directeur Digital et CRM, ETAM Group
For us, communication with citizens is about creating value (...) Being able to provide information and help on a daily basis, at a time that suits them, from their home, their tablet, their smartphone, wherever they are, this is the added-value we bring to citizens.
Rémy Nollet
Digital Strategy Manager, Gendarmerie Nationale
« Clearly, for us, it is a metamorphosis: regarding our working methods but also our customer relationship approach (...) our teams are conquered! »
Laëtitia Segonzac
Client Marketing Manager, Galeries Lafayette
Surprise your clients, help your teams
A real all-in-one platform & and expert support, for the whole company
Be at the forefront of customer relations!
Stay a step ahead when it comes to customer relations. Find out about best pratices to get better engagement from your audience. Learn how others get the most out of easiware solutions.
